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Our Rules

General Rules

★Parents or guardians must:

   -Supervise their children, making sure they are able to use play activities safely

   -Remain in RPZ at all times

   -Ensure their children are following the rules

★In order to keep the play area safe and clean, 

   -Socks in play area only, no barefeet or shoes (we recommend grippy socks!)

   -No food, drink or gum in the play area

   -Clean hands/faces in the play area

★Respect others, and be kind!

★Keep cars on hard floors only

★The crawler corner is a safe spot for only crawlers and early walkers to play. 

★RPZ has a 3-strike policy: 

   -Strikes 1 and 2 - the child will be asked to return to family and the responsible parent/guardian will be told that redirection is required.

   -Strike 3 - the family will be required to leave with no refund due. 

Additional Rules

★This is a family space, appropriate language and behavior is expected. Rainforest Play Zone reserves the right to ask families to leave without further explanation. No refunds will be due. 

★Rainforest Play Zone reserves the right, at its sole discretion and without further explanation to refuse entry to any person or family

★Do not bring any unwell children to play at RPZ. Rainforest Play Zone will ask kids that are ill to leave, and can give a voucher for free entry for a future visit

★Rainforest Play Zone is not liable for any loss, theft, or damage of personal items left.

★Decorations may be set up only by families who have party reservations.

★Families may bring up to 2 children from another friend's family as their guests. More than 2 additional children will require additional guardians.

Our Hours

We are open 7 days a week!

Check our calendar or social media for updates to our hours, and special events.

Open Play hours: 

Monday – Friday: 10am - 6pm

Saturday: 10am - 6pm

*Open play may be closed for special events, announced in advance. 

Member play hours

Monday - Friday: 6pm-8pm

*Some Sundays if we have no parities and are not open for Open Play.

Reserved for Private Birthday Parties:

Sunday: 12am - 5pm

​*Some Sundays we may open for Open Play, if there are no parties scheduled. Follow our social media for last minute announcements!


Open Play Parties are also available during regular hours.


9105 Mendenhall Mall Road, Suite 365, Juneau, AK 99801

Call or text 907-209-0392

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